Granola Enterprise Security Features: HIPAA, SOC 2, and Data Protection

Enterprise adoption of AI meeting tools requires bulletproof security. Granola has built comprehensive security features that meet the strictest enterprise requirements, including HIPAA compliance, SOC 2 certification, and end-to-end encryption.

This guide covers everything security teams need to know about deploying Granola in enterprise environments.

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Security Certifications

SOC 2 Type II Compliance

Granola maintains SOC 2 Type II certification covering:

• Security: Infrastructure protection and access controls
• Availability: 99.9% uptime SLA with redundant systems
• Processing Integrity: Accurate meeting transcription and data handling
• Confidentiality: Meeting content protection and access restrictions
• Privacy: PII handling and data subject rights

The certification is audited annually by independent third parties and covers all aspects of meeting data processing.

HIPAA Business Associate Agreement

Healthcare organizations can deploy Granola with full HIPAA compliance:

• Signed BAA: Business Associate Agreement available for healthcare clients
• PHI protection: Patient Health Information encrypted in transit and at rest
• Access logging: Complete audit trails for all PHI access
• Data residency: Healthcare data stored in HIPAA-compliant AWS regions
• Breach notification: Automatic alerts for any security incidents involving PHI

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GDPR and Privacy Compliance

European enterprises benefit from Granola's comprehensive GDPR compliance:

• Data Protection Officer: Dedicated DPO for privacy oversight
• Lawful basis: Clear legal grounds for processing meeting data
• Data minimization: Only processes data necessary for transcription
• Right to erasure: Automated data deletion upon request
• Data portability: Export meeting data in standard formats
• Privacy by design: Security built into every feature from the ground up

Encryption and Data Protection

End-to-End Encryption

Meeting audio and transcriptions are protected with enterprise-grade encryption:

• In transit: TLS 1.3 for all data transmission
• At rest: AES-256 encryption for stored data
• Key management: Hardware Security Modules (HSMs) for key storage
• Zero-knowledge: Granola staff cannot access meeting content
• Perfect forward secrecy: Compromised keys don't expose historical data

Data Residency Options

Choose where your meeting data is stored:

• US East: Virginia (us-east-1)
• US West: Oregon (us-west-2)
• Europe: Frankfurt (eu-central-1)
• UK: London (eu-west-2)
• Canada: Central (ca-central-1)
• Australia: Sydney (ap-southeast-2)

All regions maintain the same security standards and compliance certifications.

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Data Retention and Deletion

Enterprise-grade data lifecycle management:

• Configurable retention: 30 days to 7 years, per organization policy
• Automated deletion: Permanent removal after retention period
• Legal hold: Preserve data for litigation or regulatory requirements
• Secure deletion: DOD 5220.22-M compliant data wiping
• Deletion verification: Cryptographic proof of complete data removal

Access Controls and Authentication

Single Sign-On (SSO)

Integrate with existing identity infrastructure:

• SAML 2.0: Enterprise SSO providers (Okta, Azure AD, Ping Identity)
• OAuth 2.0: Google Workspace, Microsoft 365 integration
• LDAP: Active Directory and OpenLDAP support
• Multi-factor authentication: Required for admin access, optional for users
• Just-in-time provisioning: Automatic user creation from SSO providers

Role-Based Access Control (RBAC)

Granular permissions for different user types:

• Organization Admin: Full access to settings and user management
• Meeting Admin: Can access and manage all organization meetings
• Team Lead: Access to team meetings and basic management
• Standard User: Can only access their own meetings
• Read-Only: View meeting transcripts but cannot modify or delete
• Custom Roles: Define specific permissions for your organization

API Security

For organizations building custom integrations:

• API keys: Rotating keys with configurable expiration
• Rate limiting: Prevent abuse with intelligent throttling
• IP allowlisting: Restrict API access to specific networks
• Webhook signing: Cryptographic verification of webhook payloads
• Audit logging: Complete log of all API access and changes

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Network Security

Infrastructure Protection

Granola's infrastructure includes multiple security layers:

• WAF: Web Application Firewall blocks malicious requests
• DDoS protection: CloudFlare enterprise protection against attacks
• Network segmentation: Isolated environments for different tenants
• Intrusion detection: Real-time monitoring for security threats
• Vulnerability scanning: Regular automated security assessments

VPN and Private Connectivity

Options for high-security network access:

• AWS PrivateLink: Direct private connection to Granola services
• VPN integration: Site-to-site VPN for network-level security
• IP allowlisting: Restrict access to specific IP ranges
• Custom domains: Branded URLs with your organization's certificate

Monitoring and Compliance

Audit Logging

Complete visibility into all system activity:

• User actions: Login, logout, meeting access, settings changes
• Data access: Who accessed what meetings when
• Administrative actions: User management, configuration changes
• Security events: Failed logins, suspicious activity
• Export capabilities: Send logs to SIEM tools (Splunk, Elastic, etc.)

Security Monitoring

Continuous monitoring for threats and anomalies:

• Behavioral analysis: Detect unusual user access patterns
• Threat intelligence: Monitor for known attack indicators
• Incident response: Automated alerts and response procedures
• Security operations center: 24/7 monitoring by security experts
• Penetration testing: Regular third-party security assessments

Compliance Reporting

Automated reports for compliance requirements:

• SOC 2 reports: Annual compliance documentation
• Security metrics: Uptime, incident counts, response times
• Data processing reports: GDPR Article 30 record keeping
• Custom reports: Tailored reports for specific compliance needs

Deployment Options

Cloud Deployment

Standard multi-tenant deployment with enterprise security:

• Shared infrastructure: Cost-effective with strict tenant isolation
• Automatic updates: Always running the latest security patches
• Global availability: Multiple regions for low latency
• Elastic scaling: Handle meeting volume spikes automatically

Private Cloud

Dedicated infrastructure for maximum control:

• Single-tenant: Your organization's data never shares infrastructure
• Custom configuration: Tailor security settings to your requirements
• Dedicated support: Priority technical support and account management
• SLA guarantees: Higher uptime commitments with financial penalties

On-Premises Deployment

For organizations requiring complete data control:

• Your infrastructure: Run Granola on your own servers
• Air-gapped operation: No internet connectivity required
• Full control: Manage all aspects of security and configuration
• Hybrid options: Combine on-premises with cloud features

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Security Best Practices

Implementation Guidelines

Recommendations for secure Granola deployment:

1. Start with SSO: Centralize authentication with your existing IdP
2. Enable MFA: Require multi-factor authentication for all users
3. Configure retention: Set appropriate data retention policies
4. Set up monitoring: Send logs to your SIEM for correlation
5. Train users: Educate on secure meeting practices
6. Regular reviews: Periodic access reviews and permission audits

Ongoing Security Management

Maintain security over time:

• Quarterly access reviews: Ensure users still need their access
• Annual security assessments: Review configuration and policies
• Incident response planning: Test procedures for security events
• Vendor security reviews: Regular assessment of Granola's security posture
• User security training: Keep teams informed about security best practices

Integration Security

Calendar Integration

Secure calendar connections:

• OAuth scopes: Minimal permissions for calendar access
• Token rotation: Automatic refresh of authentication tokens
• Encrypted storage: Calendar credentials protected with AES-256
• Audit trails: Complete logging of calendar integration activity

CRM and Productivity Tools

Secure integrations with business systems:

• Salesforce: Enterprise-grade connector with field-level security
• HubSpot: Role-based access to contact and deal information
• Slack: Bot permissions limited to meeting channels
• Microsoft Teams: App permissions restricted to necessary functions
• Custom integrations: Webhook security and API authentication

Conclusion

Granola's enterprise security features provide the comprehensive protection that large organizations require. From SOC 2 compliance to HIPAA business associate agreements, the platform meets the highest security standards while delivering powerful AI meeting capabilities.

The combination of end-to-end encryption, granular access controls, and extensive compliance certifications makes Granola suitable for regulated industries including healthcare, financial services, and government contractors.

Security teams can deploy Granola with confidence, knowing that meeting data is protected by enterprise-grade infrastructure and meets all relevant compliance requirements. The platform's flexible deployment options ensure that organizations can choose the approach that best fits their security posture and regulatory obligations.